News & Events



Press Releases



In-Person Events

  • IQPC Call Center Summit
    January 26-29, 2010, Orlando, FL

    This year's 5th Annual IQPC Call Center Summit will provide you with practical strategies for retaining customers, leveraging technology, improving agent productivity, cutting costs, and linking each result to the company bottom line. Attensity will be leading an interactive roundtable on...

  • USEUCOM
    Heidelberg, Germany; February 15-17, 2010

    The United States European Command (USEUCOM) Director for Intelligence and the Joint Intelligence Operations Center Europe call for participation in the USEUCOM Intelligence Summit, taking place February 15-17, 2010 in Heidelberg, Germany. The theme for the summit is: “Building...

  • Webinar: Announcing InTTENSITY: The Next Level in Extraction
    Wednesday, February 17; 2pm Eastern

    The Christmas Day Bomber, Umar Farouk Abdulmutallab, successfully boarded a US-bound flight because certain pieces of information were not connected. While InTTENSITY does not solve the challenge of information sharing entirely, it does provide a strong technology basis for more intelligent sharing...



On Demand Events

  • The changing face of Customer Experience: How Gen Y and social media are impacting all of your customers’ expectations

    Today’s customer brings with them a host of new expectations for customer experience. The days when clients simply contacted your company for help and were willing to wait for an answer are numbered. Increasingly, customers want immediate answers and better self-service experiences across...

  • Introducing Attensity Cloud

    Attensity introduces Attensity Cloud, a new product addition to Attensity’s semantic analysis application suite is designed to allow organizations to monitor, analyze and respond to social media together with internal customer conversations in email, surveys, and CRM systems. Powered by...

  • Keywords Alone Are Not Enough
    Why Real Text Analysis Matters

    For years, information that was relevant to an enterprise was almost entirely found within the enterprise. Sales figures, inventory levels, gross margin numbers, CSAT scores, and so forth were trusted data that was used to drive business decisions. Over time, however, information needed to...

  • KM World Roundtable
    Using Social Networks for Business Success

    Never before has a public, social phenomenon had such a great impact on the way we do business. But the emergence of Social Networks as business tools have completely re-written the rules. Moderated by KMWorld publisher Andy Moore, our panel of experts from NewsGator, Attensity, Rivet Logic, and...

  • Attensity Web Event
    Automated Response Management for Your Inbound Inquiries

    In the Web 2.0 world, massive volumes of user-generated content is only adding to the deluge of unstructured data service-driven organizations need to use to better anticipate and service their customers’ rapidly evolving needs. The ability to manage multi-channel customer service in a cost...